Our Staff

Office of the Director

Welcome From the Director  |  Meet the Director

Jacklyn Simpson is the Associate Vice-Chancellor and Director of the Department of Housing and Residence Life and is responsible for the management and administration of the entire Housing and Residence Life program at UNC Charlotte.
 


Assignments Office

Meet the Assignments Team

The Assignments Office is responsible for processing your application for housing and making sure that you have a place to live. The knowledgeable staff in the Assignments Office are happy to answer questions about all of our on campus accommodations, program options and rates.

P: 704‑687-7501  |  F: 704‑687‑1702  |  E: HRLMailbox@uncc.edu
On Campus: 1st Floor, Scott Hall  |  Hours: 8:00 AM - 5:00 PM, M-F
 


Business Services

Meet the Business Services Team

The Business Services team is responsible for managing the Department's budget and financial affairs, marketing services, purchasing activities and providing general HR support to the Department. Business Services also oversees the in-hall Security Service.

P: 704‑687-7501  |  F: 704‑687‑1702  |  E: HRLMailbox@uncc.edu
On Campus: 2nd Floor, Scott Hall  |  Hours: 8:00 AM - 5:00 PM, M-F
 


Conference Services

Meet the Conference Services Team

Conference Services is responsible for coordinating our Summer Conference housing, our intern housing and our guest housing programs. Our team works in conjunction with several on campus offices and departments to deliver accommodations and related services that best meet every client's needs.

P: 704‑687-7502  |  F: 704‑687‑1705  |  E:  hrlconferences@uncc.edu
On Campus: Basement Level, Scott Hall  |  Hours: 8:00 AM - 5:00 PM, M-F


Facilities Services

Meet the Facilities Services Team

Housing and Residence Life's Facilities Services team is responsible for the operation, maintenance and on-going renovation of the Department's residential and office facilities. Our Facilities Services team delivers these services to keep your home in full working order, Monday through Friday during normal business hours. We also provide 24-hour a day on-duty coverage to make sure that emergency issues and problems are handled quickly and efficiently. Facilities Services is also responsible for coordinating the development and construction of new residential facilities at UNC Charlotte.

P: 704‑687-7502  |  F: 704‑687‑1705  |  E: HRLFacilities@uncc.edu
On Campus: 1st Floor and Basement Level, Scott Hall  |  Hours: 8:00 AM - 5:00 PM, M-F; 4:00 PM - 12:00 AM, S-Th
 


Residence Life

Meet the Residence Life Main Office Team  |  Meet the Residence Life Area Team

A major contributor to the success of campus residents is the interaction with our residence hall staff. These live-in staff members, in addition to the members of our team that work in the main office, provide a web of support for the students who live in the residence halls. This support has proven invaluable as students (especially freshmen) transition to campus and work to integrate themselves into the UNC Charlotte community. Residence Life also oversees the Loan Key Desk operations in Belk, Hunt and Martin Halls.

P: 704‑687-7501  |  F: 704‑687‑1702  |  E: HRLMailbox@uncc.edu
On Campus: 1st and 2nd Floors, Scott Hall  |  Hours: 8:00 AM - 5:00 PM, M-F
 


Technology Services

Meet the Housing Technology Services Team

The Housing Technology Services (HTS) team is responsible for developing, managing and delivering the technology solutions used throughout the Department of Housing and Residence Life. The HTS unit supports both employees and residential customers through innovative products and services, and systems such as RMS, TMA, Sharepoint and Seattle Technology Group's Conference Planner.

Residential Internet and cable television services are provided by third party vendors and troubleshooting inquiries about either service should be directed to those vendors directly.

P: 704‑687-7522  |  F: 704‑687‑1702  |  E: HRLTechnology@uncc.edu
On Campus: 2nd Floor, Scott Hall  |  Hours: 8:00 AM - 5:00 PM, M-F
 


Additional Important and Helpful Phone Numbers