Technology Services

The Housing Technology Services (HTS) team is responsible for developing, managing and delivering the technology solutions used throughout the Department of Housing and Residence Life. The HTS unit supports more than 300 employees and nearly 5,500 student customers through innovative products and services, and enterprise systems such as RMS, TMA and Seattle Technology Group's Conference Planner.

Administrative Systems
Administrative Systems manages the basic services that are needed to deliver technology resources to the students, faculty and staff of the Department of Housing and Residence Life. This includes network management, email and network software support and server administration. Administrative Systems also manages the primary back-office software packages that support our Facilities Services and Conference Services teams.

Systems Development
The HTS Systems Development team provides database and systems programming support services for the Department of Housing and Residence Life and its partners. This includes the development and maintenance of our Sharepoint System.

User Support Services
The User Support Services team performs routine hardware and software testing, configuration and installation of the department's computer. The team delivers desktop support and repair to our permanent staff, as well as student staff at their work stations.